Privacy Policy

Data Protection at a Glance

General Information

The following information gives a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on data protection is provided in this Privacy Policy.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator's contact details in the "Data Controller" section of this Privacy Policy.

How do we collect your data?

Some of your data is collected when you provide it to us yourself, for example when you fill in a contact form.

Other data is collected automatically, or with your consent, by our IT systems when you visit the website. This is mainly technical data (e.g. browser, operating system or time of access). This data is collected automatically as soon as you enter the website.

What do we use your data for?

Part of the data is collected to ensure that the website works without errors. Other data may be used to analyse your behaviour as a user. Where contracts can be concluded or initiated through the website, the data transmitted is also processed to prepare offers, process orders or handle other requests.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request that this data be corrected or deleted. If you have given consent to data processing, you can withdraw it at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time about this or any other questions on data protection.

Analytics and Third-Party Tools

When you visit the website, your browsing behaviour may be statistically analysed, mainly using so-called analytics programs. Detailed information about these programs is provided in this Privacy Policy.

Hosting

We host the content of our website with the following provider: Cloudflare, Inc.

The website is hosted externally. Personal data collected on this website passes through or is stored on the hosting provider's servers. This may include, in particular: IP addresses, contact requests, metadata, contact details, names, website visits and other data generated through the website.

For details, please see the provider's privacy policy: cloudflare.com/privacypolicy.

External hosting is used to fulfil our contract with potential and existing customers (Art. 6(1)(b) GDPR) and in our legitimate interest in a secure, fast and efficient provision of our services by a professional provider (Art. 6(1)(f) GDPR).

Hosting provider's address:

Cloudflare, Inc.
101 Townsend St.
San Francisco, CA 94107
USA

General Information and Mandatory Notices

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this Privacy Policy.

Various personal data is collected when you use this website. This Privacy Policy explains which data we collect, how we use it and for what purpose.

Please note that data transmission over the internet (e.g. when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.

Data Controller

The data controller for this website is:

SolUp E.A.

Frixou 12

19007 Marathonas

Greece

Email: george.k@solup.gr

The data controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

Storage Period

Unless a more specific storage period is stated in this Privacy Policy, your personal data will remain with us until the purpose of processing no longer applies. If you request deletion or withdraw your consent, your data will be deleted unless we have other legal grounds for keeping it (e.g. retention periods under tax or commercial law).

Legal Bases for Processing

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR. If the data is necessary for the performance of a contract, it is processed on the basis of Art. 6(1)(b) GDPR. We also process data to comply with a legal obligation (Art. 6(1)(c) GDPR) or on the basis of our legitimate interest (Art. 6(1)(f) GDPR).

Transfer of Data to Third Countries

We use tools from companies based in countries outside the EU that may not offer an adequate level of data protection. In these cases we ensure that appropriate safeguards are in place (e.g. Standard Contractual Clauses). For the USA, transfers are lawful if the recipient is certified under the EU-US Data Privacy Framework (DPF).

Recipients of Personal Data

In the course of our business we work with external parties. We only share personal data with third parties where this is necessary to perform a contract, where there is a legal obligation, or where we have a legitimate interest under Art. 6(1)(f) GDPR.

Withdrawal of Consent

Many data processing operations are only possible with your express consent. You can withdraw consent you have already given at any time. The lawfulness of the processing carried out before the withdrawal remains unaffected.

Right to Object (Art. 21 GDPR)

IF PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS (OBJECTION UNDER ART. 21(1) GDPR). IF YOUR DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME (OBJECTION UNDER ART. 21(2) GDPR).

Right to Lodge a Complaint with the Supervisory Authority

In the event of a breach of the GDPR, you have the right to lodge a complaint with the competent supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement. In Greece, the competent authority is the Hellenic Data Protection Authority (HDPA), www.dpa.gr.

Right to Data Portability

You have the right to receive the data that we process on the basis of your consent or for the performance of a contract in a commonly used, machine-readable format, either for yourself or for a third party.

Access, Correction and Deletion

You have the right at any time to free information about your stored personal data, its origin, its recipients and the purpose of processing, as well as the right to have it corrected or deleted. You can contact us at any time.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data in the following cases:

• If you dispute the accuracy of your data, for as long as it takes to verify it.
• If the processing is unlawful and you request restricted use instead of deletion.
• If we no longer need the data but you need it to establish, exercise or defend legal claims.
• If you have objected under Art. 21(1) GDPR and it has not yet been decided whose interests prevail.

SSL/TLS Encryption

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content. You can recognise an encrypted connection by "https://" in the address bar and the lock icon. When encryption is active, the data you send us cannot be read by third parties.

Data Collection on This Website

Server Log Files

The website provider automatically collects and stores information in so-called server log files, which your browser sends to us automatically. These include:

• Browser type and version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not combined with other data sources. It is collected on the basis of Art. 6(1)(f) GDPR, as the website operator has a legitimate interest in the technically error-free presentation and optimisation of the website.

Contact Form

When you use the contact form, we process the details you enter: full name (optional), email, company/brand (optional), platforms you are interested in (optional) and your message. The details are sent as an email to the operator's address and are not stored in a database on the website.

We use the Brevo service to send it. The provider is Sendinblue SAS (Brevo), 106 boulevard Haussmann, 75008 Paris, France. Brevo processes the details solely on our behalf under a data processing agreement (Art. 28 GDPR) and stores them on servers within the European Union. It keeps a log of sent messages for a limited period. Brevo privacy policy: brevo.com/legal/privacypolicy

The purpose of processing is to answer your enquiry. Processing is based on Art. 6(1)(b) GDPR (pre-contractual measures at your request) or Art. 6(1)(f) GDPR (legitimate interest in handling enquiries efficiently). Accepting this Privacy Policy before sending is required. The data is kept until the purpose of processing no longer applies or you request its deletion.

Contact by Email or Telephone

If you contact us by email or telephone, your enquiry, including all resulting personal data (name, request), is stored and processed in order to handle it. We do not share this data without your consent.

Processing is based on Art. 6(1)(b) GDPR where it relates to the performance of a contract, or on Art. 6(1)(f) GDPR on the basis of our legitimate interest in handling enquiries efficiently.

The data you send us remains with us until you ask us to delete it, withdraw your consent, or the purpose for storing it no longer applies.

Plugins and Tools

Cloudflare Turnstile

We use Cloudflare Turnstile ("Turnstile") on our website. The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA ("Cloudflare").

Turnstile is used to check whether data entered on the website (e.g. in a contact form) is entered by a human or by an automated program. For this purpose it analyses various information (e.g. IP address, time spent on the page, mouse movements). The data is transmitted to Cloudflare.

Storage and analysis are based on Art. 6(1)(f) GDPR. We have a legitimate interest in protecting our website from abusive automated access and spam.

Standard Contractual Clauses: cloudflare.com/cloudflare-customer-scc

Cloudflare Turnstile privacy policy: cloudflare.com/cloudflare-customer-dpa

Cloudflare is certified under the EU-US Data Privacy Framework (DPF). More information: dataprivacyframework.gov.

Cookieless Statistics

To understand how many visitors use the website, we anonymously record each page view and each submission of the contact form. Only the following is recorded: the page path, the visitor's country (as determined by Cloudflare) and the name of the website you came from. No IP addresses, full user agent, full referrer addresses or URL parameters are stored, and no cookies or other local storage are used for this. The data does not allow you to be identified.

This recording is based on our legitimate interest (Art. 6(1)(f) GDPR) in knowing how the website is used.

Cookies

The website does not use cookies for advertising or analytics purposes. Cloudflare may set technically necessary security cookies (e.g. to protect against malicious traffic), which do not require consent.

If you choose the light or dark theme with the button in the header, your choice is stored only on your device (the browser's local storage), so that the website looks the same on your next visit. This information is not sent to us and you can delete it in your browser settings.